Monthly Archives: October 2016

Online Licensing of Trade Operators

This is one of the greatest achievements for the year 2015/2016. Prior to automation of this process, the licensing exercise was manually done thus operations were cumbersome, time consuming and poorly controlled. Two modules thus have been developed and implemented:

Licensing of clearing agencies

Automation of licensing module for clearing agencies was done and implemented such that the licensing exercise for the year 2016 was electronically done. Clearing agencies used the new developed module to request or renew their operational license to operate in the year 2016. The process which starts with receiving applications from clearing agencies, payment of regulatory fee, analyzing records, approval and appeal management is electronically done through ReSW. The clearing agencies accounts are automatically updated upon licensing. The process has improved the licensing exercise while ensuring control to avoid any omission error for any agency to operate without a valid operational license.

Licensing of Trucks

According to Customs Management Act, Trucks carrying goods under Customs Control are licensed by Customs annually. To make the process simple and efficient, the process was automated as initially it was manual, thus administering and enforcement of requirements posed challenges. The module has been developed under ReSW system to allow transporters or their representatives to apply online for the license therefore the whole process is done through ReSW. Training of system users has been conducted in January 2016 and all borders are using this module to process all licenses for trucks

The process has enhanced control and improved revenue collection through reduction of physical intervention.

Enhancement of export control

Initially, control of exited exported cargo was done by export release which is declaration based to make partial removal of export declaration impossible.

In this regard, the new development was done to enable partial exit of a consignment to be exited hence exit note has been introduced to export declarations so as to allow partial removal of export cargo from inland office and confirmation of exit at the border of exit. The confirmation of exit of cargo at exit border aims at enhancing control.

Implementation electronic Phytosanitary Certificate and Import permits (RALIS)


Since November 2015, e-Portal for Rwanda Agriculture and Livestock Inspection and Certification Services (RALIS) has gone live. The official launch of the portal took place in August 2016. The portal manages online applications and processing of Phytosanitary certificate and Import permits.

After a successful application process for either Phytosanitary Certificate or Import Permit, RALIS e-portal transmits information of approved certificates to ReSW system that is used while processing export and or import Declarations. These declarations write off the quantities for the used certificate so that no one can exceed approved quantity without authorization from RALIS

ReSW integration with INTERPOL

Since October 2015 the ReSW has been integrated with INTERPOL Database to trace black listed motor vehicles. The control is done at declaration level such that whenever a clearing agent tries to register an entry for the motor vehicle the system checks vis a vis the Interpol database of blacklisted vehicles.

In case Customs system detects that the vehicle in case is blacklisted, the system sends an error message and stops a clearing agent to proceed with registration process until the issue is sorted our as stipulated in procedures for the Interpol. The integration has helped in curving such crimes.

e-Certificate of origin

The development of electronic Certificate was done and implementation thereof begun on 13th June 2016. Initially, Certificate of Origin process was done manually where exporters or his/her representatives had to visit Customs offices to acquire hard copies of the certificate of origin after payment of required fees. The process added up the time and cost of trade.

The current process of e-Certificate of origin (e-CoO) provides the automated environment whereby exporters or their agents are able to submit the request online and approval by different Customs offices is also done electronically. The following preferences have been considered:
• CoO EAC Simplified
• Rwanda GSP CoO
• Movement des Marchandises (EUR.1)
• CoO Export to China
• General Rwanda CoO

The Benefit of implementing an electronic Certificate of Origin include the ” reduction of cost related to export, Reduced movement to issuing authorities and hence time saving, Reduce bureaucracy, Enhance transparency among stakeholders, Elimination of forgery certificates, Encouraging and facilitation of trade and Easy information sharing among relevant authorities”.